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Aqua North Carolina and Aqua Virginia Prepare for Hermine

Power Loss Poses Greatest Threat

CARY, N.C. & ROCKVILLE, Va.--(BUSINESS WIRE)-- Aqua America's North Carolina and Virginia subsidiaries are actively preparing for the impact of Hurricane Hermine as the storm travels northward from Florida affecting the Carolinas, and Virginia as it moves toward the mid-Atlantic coast. Although the hurricane has been downgraded to a tropical storm, its impact could be substantial.

"The biggest threat would be a power outage and a subsequent loss of water pressure, which can increase the risk of contamination," explained Shannon Becker, president of Aqua's North Carolina and Virginia subsidiaries. "If the pressure drops too low, we run the risk of a backflow event where water from homes and businesses could potentially enter the distribution system. If that risk were to occur, we would issue a boil-water advisory."

Aqua is positioning generators in strategic locations to prepare for power outages. When it is safe for employees to respond to outages, Aqua will mobilize generators to restore water to its systems where power is lost. In areas where Aqua has wastewater systems, employees also will use generators to restore power to wastewater treatment plants and lift stations.

Here is what customers should know during and after the storm.

If you lose power and notice a decrease in water pressure:

If you are able to disinfect your tap water by boiling it:

Aqua will collect water samples after a community's water service is restored and will test them to ensure that no bacteriological contamination took place during repairs or if pressure was lost in the system. These laboratory tests might take a couple of days to complete.

Please note that customers with grinder pumps will have to wait until the electric company restores power before these pumps become operational. Aqua recommends that customers immediately limit water usage in your house so you don't overload your sewer system, which could create a sewage backup in your home.

Aqua North Carolina provides water and wastewater service to more than 250,000 people in 52 counties throughout North Carolina. Aqua Virginia provides water and wastewater service to approximately 75,000 people in 38 counties across Virginia. Visit for more information, or follow Aqua on Facebook at and on Twitter at @MyAquaAmerica.


Aqua America
Donna Alston, 610-645-1095
M: 484-368-4720

Source: Aqua North Carolina and Aqua Virginia

News Provided by Acquire Media

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